Accessibility statement

Welcome, this is Lahti Energy’s accessibility statement. Lahti Energy’s electronic services are subject to the Act on the Provision of Digital Services, which requires that public online services must be accessible.

The digital services of energy companies must meet the level A and level AA criteria of the WCAG guidelines.

This accessibility statement was prepared on 19 January 2021 and updated on 5 December 2024. The accessibility statement applies to the following services:

  • www.lahtienergia.fi (this site)

The accessibility of the digital services has been assessed by a third party.

Accessibility status of digital services

The services (lahtienergia.fi) meet the most critical accessibility requirements. The site contains attached files (PDF) that do not meet the accessibility requirements. If you would like the information in an accessible format, please contact us.

Inaccessible content

The site contains some dynamic functions implemented by partners that could not be made accessible or for which the work is still in progress (chat, OmaWatti, disturbance maps).

Accessibility feedback

We are working to improve the accessibility of this site. You can give feedback on the site’s accessibility by email to viestinta@lahtienergia.fi.

Supervisory authority

If you notice accessibility issues on the site, please first send feedback to the site administrator at viestinta@lahtienergia.fi. It may take up to 14 days to receive a response. If you are not satisfied with the response you have received or do not receive a response at all within two weeks, you can submit a notification to the Regional State Administrative Agency for Southern Finland. The website of the Regional State Administrative Agency for Southern Finland provides detailed information on how to file a notification and how the matter will be handled.

Contact details of the supervisory authority

  • Regional State Administrative Agency for Southern Finland
  • Accessibility Monitoring Unit
  • www.saavutettavuusvaatimukset.fi
  • saavutettavuus@avi.fi
  • Phone number (exchange) 0295 016 000